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Uber Enhances Customer Support in Bangalore

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Online cab aggregator Uber opened Greenlight Centre — a 15,000 sq.ft. facility to provide customer support to Uber drivers in the city….reports Asian Lite News

The facility will have a team of company experts to help new drivers sign up, address queries of existing drivers and offer them subsidised services.

“Through the Greenlight Centre, we are offering in-person assistance to more than 4,000 driver-partners a week,” said Christian Freese, General Manager, Uber, South India, in a statement.

The facility offers drivers benefits on new vehicles, vehicle maintenance, health benefits, financial planning and many more services.

The facility will include training areas for drivers to learn about the app, provide soft skills training and highlight the importance of road safety.

The company has previously taken several initiatives to address drivers’ needs including insurance programme to provide drivers free coverage in case of an accident while online on the Uber app.

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