Admin error by the NHS ‘compounds’ problems facing surgeries amid rising demand in West Midland …reports Asian Lite News
A red tape blunder left 14 West Midlands trainee GPs unable to work. The problem also hit 30 GPs in the Thames Valley area. GP surgeries were forced to cancel appointments because NHS England failed to add the doctors’ names to its performers list – meaning they could not see patients.
NHS England said it was a “very rare” event, reports Birmingham Mail. But Dr Richard Vautrey, GP deputy committee chair at the British Medical Association said the incident had only compounded the GP crisis.
He told Birmingham Mail, “General practice is buckling under pressure from rising patient demand, falling resources and staff shortages. “We need to ensure every potential new GP is given the best training opportunities possible so they can deliver first rate care to patients in the future.
“It is unacceptable that failures in routine processes are stopping doctors from being available to engage in training and treat patients. On a personal level, these doctors are being left in limbo by delays in their registration. This will mean their training could be extended and a potential delay in their qualification date, which only compounds the GP workforce crisis,” Vautrey added.
NHS England told the Mail it was “confident” the incident would never happen again. A spokesman said: “On this very rare occasion, for a number of doctors the necessary documentation, to be included on the list, was not completed or not processed in time. “Therefore, when this was established, these trainee doctors had to temporarily stop seeing patients.
“NHS England recognises the disruption caused and worked with partners to quickly rectify the situation.
“In many cases, these young doctors were included within a week.
“This incident is being treated by NHS England as a ‘significant event’.
“We are confident such a situation will not happen again.”