July 18, 2022
1 min read

UK govt launches passengers’ charter  

The new charter will help passengers know what to do if they are confronted by cancellations, delays or missing baggage…reports Asian Lite News

The government launched an “Aviation Passenger Charter” on Sunday to help passengers know their rights if they are faced with problems at airports after the widespread disruption seen this year.

Long queues and cancelled flights caused by staff shortages have caused chaos at times, prompting airlines to cut back their schedules as the industry struggles to keep up with a surge in demand after the Covid-19 pandemic.

The new charter will help passengers know what to do if they are confronted by cancellations, delays or missing baggage, the government said, with guidance on how to complain if they feel they have been treated unfairly.

“Passengers deserve reliable services, and to be properly compensated if things don’t go to plan, and the chaotic scenes we’ve seen at airports are unacceptable,” transport minister Grant Shapps said.

“The new charter will help to give UK passengers peace of mind as they enjoy the renewed freedom to travel, whether for holidays, business or to visit loved ones.”

Last month, the government published a 22-point support plan to avoid further disruption, including telling airlines to run “realistic” summer schedules and promising to speed up security checks. It said these were now being processed in “record time”.

In a sign of the problems, London’s Heathrow Airport this week asked airlines to stop selling tickets for summer departures and capped the number of passengers flying from Britain’s busiest hub at 100,000 a day.

ALSO READ: UK PM contenders set to clash in TV debate

Previous Story

Rishi Sunak tops poll

Next Story

Delta Airline flies plane to deliver 1,000 pieces of luggage

Latest from -Top News

Texas flash floods kill at least 24; Trump vows help

President calls tragedy ‘shocking’ as search for missing continues overnight At least 24 people have died in Kerr County, Texas, after catastrophic flooding swept through the region, prompting a large-scale rescue and

UK MPs Slam Pakistan Over Minority Abuses

Minority communities such as Shias, Christians, Hindus, and Ahmadis continue to face harassment, violence, and intimidation. In many cases, law enforcement either turns a blind eye or enables the attacks through inaction…reports

Words Won’t Stop China, Quad Must Deliver

 If the Quad aims to counterbalance China’s growing influence, it must expand its focus beyond the maritime domain and address the continental dynamics of the Indo-Pacific…writes Imran Khurshid Despite early concerns that
Go toTop

Don't Miss

King, Queen take private break in Bengaluru

After a four-day stay, the royals returned to Britain early

CMA launches court action against Emma to protect consumers

The CMA called on the business to make changes and