November 22, 2025
2 mins read

UK-India: New chatbot takes fight to visa crooks

The UK expands its anti-fraud push in India with a Tamil-language chatbot and community outreach, strengthening joint efforts to stop exploitation and curb illegal migration routes.

The United Kingdom has expanded its campaign to combat visa fraud in India, launching a new phase in Tamil Nadu as part of a broader effort to curb illegal migration and protect vulnerable communities from exploitation. The initiative marks a deepening of UK–India cooperation, reinforcing shared commitments under the UK–India Vision 2035 framework to stop organised crime groups and reduce irregular migration routes.

The expansion comes as the UK Minister for the Indo-Pacific, Seema Malhotra, visited India to observe how joint programmes are improving awareness, reducing scams and helping people access accurate, reliable immigration information. Her visit highlighted the growing collaboration between both countries to safeguard individuals from financial loss, emotional distress, and unsafe migration pathways increasingly used by criminal networks.

Tamil Nadu becomes the second region to adopt the UK’s visa fraud awareness campaign, following a successful pilot in Punjab. The new phase includes a Tamil-language WhatsApp chatbot, allowing users to access verified guidance directly from UK visa authorities. The tool is designed to help people identify scam tactics, verify legitimate procedures and reduce their reliance on unregulated agents.

Community outreach sessions will accompany the chatbot rollout, ensuring clear and accessible communication for those at risk. Officials say the programme is part of a wider push to ensure accurate visa information reaches grassroots communities where fraudulent agents have historically been most active.

At the launch event, Minister Malhotra praised Tamil Nadu’s government and local partners for their support, emphasising the importance of providing accurate, accessible information. “You will see the WhatsApp number for our new bespoke chatbot — information readily available, authoritative and from official UK visa resources,” she said. “We want people to identify the warning signs of visa fraudsters.”

Highlighting the scale of the issue, she urged communities to remain vigilant: “Please stay safe. Don’t risk your dreams or your savings. Protect yourself from those criminals behind visa fraud, and all the risks associated with it.”

Thanking Indian authorities for their continued cooperation, Malhotra underscored the shared responsibility to tackle exploitation: “My thanks to the Government of Tamil Nadu, the Government of India, everyone at the NRT Welfare Department, and the Anna Library for your partnership in this important campaign.”

The WhatsApp chatbot can be accessed via the QR code provided or by messaging +91 70652 51380, offering a direct line to trusted visa information.

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